For some clients, every moment of downtime is a moment of lost opportunity.
Whether they are Internet-based businesses, with online applications; whether they rely on their IT systems to connect numerous locations to data and support; or whether they simply rely on their IT in their typical operations, these clients rely on Syncronet for assured uptime.
The Assure·IT package is custom-tailored to meet the needs of mission-critical support issues. Among the services included is our Sentinel Watch·IT, a proprietary tool we deploy that alerts our support staff to warning signs before systems are affected.
Assure·IT is an industry-leading service designed to ensure organizations with mission-critical IT systems have the assurance they need to run their businesses.
Key Package Features
- Remote Monitoring of Critical Systems
- Lower Service Rates than Revive·IT & Protect·IT Packages
- No Minimum Charges
- Contract Price Protection
- No Minimum Charges
- Onsite & Remote Support
- Guaranteed Response Times-No More than 1 hour
- Regular Monthly Maintenance of Critical Systems
- Service Queue Priority
- Critical Updates Installed within 48 Hours of Release
- Optional Pre-Purchase 'Time Blocks' Plan
- Available 'All-In' Monthly Rate for Fully Managed Service
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